Support Basics
Realm Support gives customers help on technical issues and additional guidance to write their Realm powered applications. Customers can choose a tier that m...
Wed, 28 Feb, 2018 at 11:08 AM
Your Realm Support covers development and production issues for Realm products. Troubleshooting Realm API and SDK issues Best practices for integrat...
Wed, 28 Feb, 2018 at 11:15 AM
Start by signing up for an account and then submit a new ticket. Note: Technical Support is only available to paying customers. Please see the follow...
Wed, 28 Feb, 2018 at 3:07 PM
Please contact your sales representative or email sales@realm.io.
Wed, 28 Feb, 2018 at 11:31 AM
Please contact your sales representative or email sales@realm.io
Wed, 28 Feb, 2018 at 11:32 AM
Realm platform users may able to receive assistance via the MongoDB Community forum (general and technical questions), Stack Overflow (programming Q & A...
Fri, 27 Mar, 2020 at 4:39 PM
Dear Realm users, As you’re probably aware, Realm was acquired by MongoDB in April 2019. Since then, we’ve been working on understanding the various cu...
Mon, 25 May, 2020 at 3:01 PM
As we are decommissioning this Realm Support Portal, you would need to convert your existing Realm Cloud subscription into an MongoDB Atlas Developer subscr...
Tue, 1 Sep, 2020 at 2:33 AM